DONOR SERVICE REPRESENTATIVE FORT WORTH, TX | TBN

DONOR SERVICE REPRESENTATIVE FORT WORTH, TX

 

March 30, 2021

Req ID 1409

 

General Job Summary

Handle incoming and outgoing communication with TBN partners dealing with inquiries and requests relating to donations, gift offers, network programs, donor files, and other matters

Data entry on multiple software platforms for donor mail, phone calls, email, and website communication from TBN partners around the world.



Requirements & Skills

  • Previous high-volume customer service or call center experience
  • Strong data entry and computer skills in a multi-tasking environment
  • Excellent telephone etiquette and ability to interact in a warm, friendly, professional manner leaving a positive impression consistent with the Christian ministry of TBN
  • Fluent in English with excellent written and communication skills – Bilingual English/Spanish a significant plus
  • 40 wpm typing, 10-key proficiency
  • Ability to discreetly handle sensitive and confidential information
  • Enjoy an open-office, team environment with significant interpersonal interaction

 

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