DONOR SERVICE REPRESENTATIVE - FORT WORTH, TX | TBN

DONOR SERVICE REPRESENTATIVE - FORT WORTH, TX

September 10, 2019

 

 

General Job Summary  

Handle incoming and outgoing communication with TBN partners dealing with inquiries and requests relating to donations, gift offers, network programs, donor files and other matters.  Data entry on multiple software platforms for donor mail, phone calls, email, and website communication from TBN partners around the world

 

 

Requirements & Skills:

 

  • Previous high-volume customer service or call center experience
  • Strong data entry and computer skills in a multi-tasking environment
  • Excellent telephone etiquette and ability to interact in a warm, friendly, professional manner leaving a positive impression consistent with the Christian ministry of TBN
  • Fluent in English with excellent written and communication skills – Bilingual English/Spanish a significant plus
  • 40 wpm typing, 10-key proficiency
  • Ability to discreetly handle sensitive and confidential information
  • Enjoy an open-office, team-environment with significant interpersonal interaction